Privacy & Security Policy PDF Print E-mail
Written by Site Admin   

We at the Quit Smokeless Support Network know how important privacy and security of our member information is. We routinely review our processes and procedures to ensure that our privacy and security policies are adhered to at all times.


The Quit Smokeless Support Network adheres to the U.S. Safe Harbor privacy principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement. For more information regarding the Safe Harbor program, please visit the U.S. Department of Commerce Safe Harbor website.


If you have any questions about our Privacy and Security policy, please feel free to contact us using our online form, or email your questions to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .


What information we may collect and how we use it:


  • Cookies – when you visit our site, we place one or more small files (cookies) containing character strings on your computer to help us identify your browser. We used these cookies to help enhance our services to you, to store your user preferences and to track user trends. By default, most browsers are setup to accept cookies, however, you can turn that setting off and totally disallow all cookies or to indicate when a cooking is being sent. Please be advised that should you decide to turn off cookies or refuse to allow our cookies, some of our features may not work for you.
  • Log information – Our web servers are setup to automatically log information that your browser send whenever you visit our website. These logs my include such information such as your IP address, browser type, browser language, time and date of your visit, pages being accessed and cookies that may help identify your browser.
  • Information you provide – When you register to use our site, we will ask for certain pieces of personal information, such as your name, email address and a password. We may combine information you submit under your account with other information we collect from you with that of third parties in order to provide you with a better experience and to improve the overall quality of our service. We will not share your personal information with any of our partners or affiliates without first receiving your consent. The Quit Smokeless Support Network makes it a policy to fully cooperate with Law Enforcement investigations and will provide any and all data we have collected to Law Enforcement officers with a valid subpoena or court order.
  • User post/communications – When you send us an email, we may use the information you provide to process your request or respond to your inquiries. Information posted by you in our online community is placed in the public domain and we are not responsible for its use or misuse. Please do not post any personal information in our online community. All member and guest posts made in our online community becomes the property of the Quit Smokeless Support Network and we may, without your prior consent, repost it elsewhere on the site at any time. Should you leave the site, we retain the right to use the material you post, on our website, forum, publications or advertisements. In all cases where we reprint material written by you and posted in our forums, we will give you credit for the original work.
  • Links – We may, from time to time, present links in such a manner that helps up to keep track of whether these links have been clicked on. We may use this information to improve the quality of our services, customize content and advertising.
  • Other sites – This policy only applies to sites and services owned and operated by the Quit Smokeless Support Network.


Your choices

When you register as a member here, we ask you to provide some personal information. If we use this information in a manner that is different than the purpose for which it was collected, we will ask for your consent prior to such use.

If we propose to use personal information for any purpose other than those described in this policy, we will offer you an effective way to opt out of the use of personal information for those purposes. We will not collect or use sensitive information for purposes other than those described in this policy unless we have obtained your prior consent.

You have the right to decline to submit personal information to us, in which case, we may not be able to provide services to you.


Sharing Information

We on share personal information with other companies or individuals outside of the Quit Smokeless Support Network in the following limited circumstances:

  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
  • We provide such information to our subsidiaries, affiliated companies or other trusted business persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy an applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable terms of service, including investigation of potential violations thereof, (c) detect, prevent or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of the Quit Smokeless Support Network, its users or the public as required or permitted by law.

We may share with third parties certain pieces of aggregated, non-personal information, such as number of users on our system or how many users who clicked on a particular advertisement. Such information does not identify you individually.


Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to our authorized agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.


Integrity of Data

We processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.


Viewing and updating your personal information:

When you use our services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users' personal information. We provide the details for these procedures in the specific privacy notices or FAQs for these services.


Enforcement of this policy

We regularly review our compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or our treatment of personal information by contacting us through this web site or by emailing us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it When we receive formal written complaints at this email address, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between an individual and us.


Policy changes

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will keep prior versions of this Privacy Policy in an archive for your review.

If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or emailing us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it